A service contract gives you predictable, budgeted support for your Claris FileMaker solution, rather than unplanned costs when something needs attention. We offer flexible FileMaker service contracts and maintenance agreements to suit how your business uses its solution.
Contracts typically bundle a set number of support hours per month, priority response times, and a standing relationship with a developer who already knows your system — rather than re-explaining your setup from scratch every time something comes up. Unused hours can often carry into small enhancements rather than being wasted.
There’s no single “right” contract size. A solution used by three people has very different needs to one running across multiple sites and departments, so we scope the contract around how your business actually uses the system, not a one-size-fits-all package.